We want The Queen's Hall to be a safe and welcoming place for everybody, so have created the following video and downloadable documents to give you a better idea of what to expect before you visit us.
If you would like to see shorter video clips that each highlight one area of the building, please click here to visit our YouTube playlist.
If you would like to come and have a look around before you attend an event, please call 0131 668 3456 or email firstname.lastname@example.org and ask for Emma or Gordon who can arrange this for you.
Welcome to The Queen's Hall
Download further information about the building
The Queen's Hall is accessible to wheelchair users via a ramp up to the front righthand entrance, next to the Box Office. There is a wheelchair accessible toilet on the righthand side of the corridor which leads directly from the accessible entrance down to the bar.
Please let the Box Office know if you need a wheelchair space when buying your ticket. Our staff may need to ask either the model or size of your wheelchair to ensure we give you the best advice on accessibility. For unreserved gigs, do contact us if you have any questions or require further assistance.
We now also have fantastic stage access for performers who are wheelchair users with a Mobilift CX. Read more about the lift here.
We are sorry but at present the mezzanine level of the bar, the Hope Scott Room, is inaccessible to wheelchair users.
Please let the Box Office know when you buy your ticket if you are bringing a guide dog. We will try to seat you in an area that is comfortable for both you and your dog. If you'd prefer to leave your dog outside the auditorium, our Ushers are always happy to have a furry friend to look after.
There is an induction loop in the main auditorium to help patrons with hearing difficulties. Turn your hearing aid to the T position to pick up sound directly from the stage. Please speak to an Usher if you have any problems.
We designed the videos on this page to give you a good idea of what to expect ahead of your visit. If you would like to come and have a look around before you attend an event, please call 0131 668 3456 or email email@example.com and ask for Emma or Gordon who can arrange this for you.
We have Sensory Kits containing ear defenders and other tools designed to make your experience enjoyable and relaxing. If you would like to use one of these, please either call 0131 668 3456 or email firstname.lastname@example.org to book in advance or ask for it at the Box Office when you arrive.