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If you have any questions or concerns about accessibility issues, please contact the Box Office who will be happy to advise you.

Wheelchair Access

The Queen's Hall is accessible to wheelchair users via a ramp up to the front righthand entrance, next to the Box Office. There is a wheelchair accessible toilet on the righthand side of the corridor which leads directly from the accessible entrance down to the bar.

Please let the Box Office know if you need a wheelchair space when buying your ticket. Our staff may need to ask either the model or size of your wheelchair to ensure we give you the best advice on accessibility. For unreserved gigs, do contact us if you have any questions or require further assistance.

We now also have fantastic stage access for performers who are wheelchair users with a Mobilift CX. Read more about the lift here

You can find information about hiring our stage lift here.

We are sorry but at present the mezzanine level of the bar, the Hope Scott Room, is inaccessible to wheelchair users.

Guide Dogs

Please let the Box Office know when you buy your ticket if you are bringing a guide dog. We will try to seat you in an area that is comfortable for both you and your dog. If you'd prefer to leave your dog outside the auditorium, our Ushers are always happy to have a furry friend to look after.

Assisted Hearing

There is an induction loop in the main auditorium to help patrons with hearing difficulties. Turn your hearing aid to the T position to pick up sound directly from the stage. Please speak to an Usher if you have any problems.

Get in touch with any questions