CONTACT / Terms & Conditions


Latecomers will not be admitted until a suitable break in the concert.

Refunds & Cancellations

It is regretted that tickets cannot be exchanged or refunded after purchase except in the case of the cancellation of a performance. If refunds are available, they will be available from point of purchase. Programmes and artists are subject to change. We regret that booking fees are non-refundable.


Concessions where offered are available to Senior Citizens, the Unwaged, Students and Disabled people, which includes those in receipt of attendance allowance. In the case of visually impaired patrons and those in wheelchairs, the concession is further extended to one escort. Please let us know if you would like us to accommodate your wheelchair in the Hall. If in doubt, please ask and bring any relevant documents with you.

Data Protection

When booking tickets, you will be asked how we may use your personal information to contact you in the future. If you want to change these preferences at any time, please contact our Box Office directly using or 0131 668 2019. For full details on how The Queen's Hall administers its customer data, please visit our Privacy Policy page.


Any links to third party websites are provided solely for the purpose of your convenience. We have no control over the content of such websites and accordingly make no representation concerning the content of those sites to you nor make endorsement of any of them. We have not tested any content, software features or links found on their sites and do not give any representation regarding their quality, safety, suitability or reliability or any of the material contained in them.