CONTACT / Privacy Policy

Privacy Statement

The Queen's Hall takes the privacy of its customers data very seriously. Please read the following policy to understand how we will treat your personal data when you use our site.

When do we collect data?

We can collect data on you from a variety of different sources.

  • When you register to receive info and offers from The Queen's Hall
  • Via explicit data capture measures, for example by entering competitions and completing surveys; and
  • Via implicit data capture measures such as studying which web pages you visited and the use of cookies.
  • In any of the above cases the data we collect could be personal data.
  • At point of sale.

What do we do with your personal information?

Unless we have your express consent we will only disclose personal data to third parties if this is required for the purpose of completing your transaction with us. This is  subject to the proviso that we may disclose data to certain permitted third parties, such as members of our own staff, our own professional advisers (who are bound by confidentiality codes) and when we are legally obliged to disclose your data.

The Queen's Hall retains and uses your personal information to provide you with the best online experience. We may use the information to process any transactions you undertake with us and for internal administration and analysis.

We do not sell, rent or trade your personal information to third parties for marketing purposes without your express consent.

Consent

By disclosing your personal information to us using this website or over the telephone, you consent to the collection, storage and processing of your personal information by The Queen's Hall in the manner set out in this Privacy Policy. Some information and emails sent to The Queen's Hall may be used as testimonials but not without your express consent.

Opt-Out Policy

Subscribers to The Queen's Hall information and offers have the option to opt-out of receiving information from us at any time. In the first instance, please use the Unsubscribe option that should be visible in all communications from us. If this presents any difficulty, please contact our Box Office directly using boxoffice@queenshalledinburgh.org or 0131 668 2019.

Liability

We attempt to ensure that the information available on the website at any one time is truthful and accurate but we cannot guarantee that it will be fault-free.

We do not accept liability (except as set out below) for any errors and omissions and reserve the right to change information, specifications and descriptions of goods and services at any time.

We will do our best to correct errors and omissions as quickly as practicable after being notified of them.

The Queen's Hall does not make any warranty that the website is free from infection by viruses or anything else that has contaminating or destructive properties.

The Queen's Hall does not accept any liability for any losses or claims arising from any inability to access the website.

The Queen's Hall does not accept liability for any indirect or consequential loss of any kind in contract, or otherwise arising out of the use of the web site or for any products or services purchased from the website.

This Liability section applies only to the extent permitted by law.