ABOUT US / Ticketing Fees

The Queen's Hall Box Office - photo

Transaction Charge
The Queen’s Hall charges a £1 transaction fee on all telephone, online and postal purchases using our ticketing system.

Booking Fees
For certain performances, the ticket price is listed as being “+ booking fee”.  This is because the event’s promoter is selling tickets through a variety of different outlets (eg Ticketmaster, Ticketweb, etc) and each of those may charge a different fee.  Please note that the booking fee is charged on each ticket on all transaction types (ie postal, telephone, online, in person).  We are obliged to show these charges as separate fees and apologise for any confusion that this causes.

Postage
Your tickets can be posted to you up to seven days in advance of the event for a cost of 80p.

Concessions
Where an event offers a concessionary rate, proof of eligibility will need to be checked by staff at the event, so please remember to bring this with you.

If you have any further questions, please contact our Box Office directly on 0131 668 2019 or boxoffice@queenshalledinburgh.org (fees information correct as of Nov 2017).