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We use cookies and similar technologies on this website for various purposes.

What are cookies?

A cookie is a piece of information in the form of a small text file that is placed on an Internet user’s computer or mobile phone when they first visit a website or page. Cookies are typically made up of letters and numbers. They are stored on your computer by your Internet browser and allow us to distinguish you from other users of our website. This helps improve both your browsing experience and our website overall.

Browser settings

Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies visit aboutcookies.org.uk.

Removing cookies

You can withdraw your consent and remove or block cookies at any time using the settings in your browser, but in some cases this may impact your ability to use our website.

Why do we use cookies?

Like most websites, The Queen’s Hall uses cookies to make your visit to our website easier and to improve the quality of your user experience: by enabling cookies, your preferences, information and general statistics can be stored. These statistics are things like how many people visit our website, what type of browser/technology they are using, and how long they spend on our site. These cookies help us to continuously measure and improve the performance of our website, and ultimately the user experience.

External websites promoted through www.thequeenshall.net may also collect browsing information from you by using cookies. Please read each website’s cookies policy for information about how they will use your data.

Analytics services

The Queen’s Hall uses Google Analytics, a web analytics service provided by Google, Inc. ('Google'). Google Analytics uses cookies to help us analyse how visitors use our site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser; however, please note that 'session cookies' must be enabled in order for The Queen’s Hall to process your booking correctly. 'Session cookies' are automatically deleted when you close your browser. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

Cookies in emails

As well as the cookies we use on our websites, we use cookies and similar technologies in some emails. These help us to understand whether you’ve opened an email and how you’ve interacted with it. If you have enabled images, cookies may be set on your computer or device. Cookies will also be set if you click on any link within the email. The types of cookies we use are:

Web Beacons

When we send you emails, we may include a web beacon to allow us to determine the number of people who open our emails.  When you click on a link in an email, we may record this individual response to allow us to customise our offerings to you.  Web beacons collect only limited information, such as a cookie identifier, time and date of a page being viewed, and a description of the page on which the Web Beacon resides (the URL).

Web Beacons can be refused when delivered via email. If you do not wish to receive Web Beacons via email, you will need to disable HTML images or refuse HTML (select Text only) emails via your email software.

Link tracking

Our emails contain a number of hyperlinks, each of which has a unique tag. When you click on one of these links the mailing company logs the click so that we can understand who has clicked through from an email to our website. We use this information to tailor future messages to you.